Hi everyone, new user here. I get an error when trying to classify avi video files, but no problems with mp4 files. How can I fix the issue?
update. I installed addaxai on another computer and the avi videos classified normally. Not sure what the issue was, probably some missing program or plugin in the first machine
Hi @rbcer15 ,
I’m not sure what is going on exactly. If you wish to delve into this and go bug hunting together, please run AddaxAI in debug mode on the faulty machine, and send the logs to me (can go to peter@addaxdatascience.com). Or if just using machine two is good enough for you, that is also fine by me 
It’s up to you!
Cheers,
Peter